Frequently asked questions about beori

A simple space for essential information about BEORI covering products, care, orders, and sustainability. Everything you need to understand and use your BEORI products, clearly and without noise.

What is BEORI?

BEORI is a Malaysia-based design brand that transforms repurposed materials into mindful lifestyle products that promote rest, simplicity, and emotional wellbeing.

What makes BEORI different?

We focus on turning waste into meaningful design objects, where sustainability and experience are equally important.

What does BEORI stand for?

BEORI is built around mindful living, material reuse, and creating calm within everyday environments.

What are BEORI products made of?

Our products are crafted from repurposed nitrile gloves and recycled materials, re-engineered into functional design objects.

Are all products identical?

No. Each product carries natural variations in texture and tone due to recycled material origins.

Is the lamp safe to use daily?

Yes. BEORI products are designed for everyday use with safety and durability in mind.

Where do you ship to?

We currently ship within Malaysia, with selected international destinations available.

How long does delivery take?

Delivery time depends on location, but orders are processed within a few working days before shipping.

How can I track my order?

Tracking details will be provided once your order has been dispatched.

Can I change my shipping address after ordering?

Address changes are only possible before the order is processed for shipping.

What is your return policy?

Returns are accepted only for damaged or defective items within a specified return period.

Do you offer refunds?

Refunds are issued only when a return request is approved after inspection.

Can I exchange an item?

Exchanges are available for defective or incorrect items, subject to stock availability.

Do your products come with warranty?

Selected products include a limited warranty covering manufacturing defects.

What payment methods do you accept?

We accept major online payment methods including cards and supported digital wallets.

Can I cancel my order?

Orders can only be cancelled before they are processed or shipped.

How can I contact BEORI?

You can reach us through our contact page or official email for support and inquiries.

Do you accept collaborations?

Yes. We are open to collaborations with brands and creators aligned with sustainable design and material innovation.